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Hilo Benioff Medical Center Intesive Care Unit

Our Mission

Hilo Benioff Medical Center’s Intensive Care Unit (ICU), is an eleven bed mixed medical and surgical unit. We service a patient population from pediatrics to geriatrics. Our staffing ratios are dependent on the acuity of our patients. Our staffing ratio is most commonly 1:2. There is an occasional 1:1 patient, and a 1:3 ratio exists in times of low acuity or unit need. The ICU utilizes Nursing Assistants during most shifts. The ICU is responsible for responding to Code Blue, Rapid Response(s), and Stroke Team Activations in the acute hospital and Trauma Team activations in the Emergency Department.

Our mission is to achieve the best possible patient outcomes while providing critical care treatment with compassion, honesty, respect and consideration for the patient’s beliefs and their families. We are experts at critical thinking, problem solving, medication delivery and critical care transport. We are dedicated to providing the highest level of evidence-based practice with the highest standard of care.

 

What to Expect

The Intensive Care Nursing staff will greet you at the bedside when you arrive on the unit. You will be assigned to a specific Registered Nurse (RN) and a Certified Nurse Assistant (CNA). Your RN/CNA will immediately help you to get settled in your room and begin by introducing themselves and serving your needs. The staff will begin by admitting you to the hospital.  During this time, you will take part by answering important questions concerning your condition.  It does take some time to complete, but it is vital to making sure we have the most current and pertinent information necessary to provide the best care that we can for you.  After this, the RN/CNA will provide care based on your Physician ordered treatment plan. Remember, you (the patient) are an important member of the healthcare team.  Please feel free to ask questions and actively participate in your medical care.  We encourage it.

 

Bedside Shift Report: Our nurses will do their nursing report at your bedside to ensure that you are included in your plan of care.

Leader Rounding: During your time on our unit, a leader will round on you each day to ensure that exceptional care is being provided.

Hourly Rounding: Our staff will provide hourly rounding while you are on our unit. During this rounding, we will focus on pain control, position, getting you to the bathroom, and making sure that your personal possessions are within reach.

Critical Care

• Major Trauma (Orthopedics, Internal Medicine, Pulmonary, and Cardio-Thoracic cares)

• Cardiac Care (Pre-post PTCA, Angiography, STEMI/nonSTEMI, Heart Block support, post-cardiac arrest care, cardiogenic shock cares)

• Pulmonary Care (Ventilator support for ARDS, Trauma, Sepsis, Overdose, Acute/Chronic Respiratory failure)

• Vascular Surgical Repair (AAA, Fem-Pop bypass, Carotid Endarterectomy, AV Fistula/graft placement and repair))

• Congestive Heart Failure
• Acute and Chronic Renal Failure
• Septic Shock
• Diabetic Ketoacidosis

• Acute Myocardial Infarctions
• Unstable Angina
• Overdose and Acute Medical Detox
• Stroke

Intensive Care Unit Information

Unit Information

Level of Care: ICU

Capacity:  11 Beds

Staffing Ratio: 1:2

 

Awards

  • We are very proud to be the recipient of the American Association of Critical Care Nurses (AACN) Bronze Beacon Award of Excellence from 2016-2019 and Silver Beacon Award of Excellence from 2022-2025 (no awards given during the COVID Pandemic). No other Intensive care Unit in the State of Hawaii has such Awards.
  • 30% of the ICU nursing staff carry National Certification-Critical care Registered Nurse (CCRN).

Staff Information

Staff:

Contact Us

Physical Address:
1190 Waianuenue Ave.,
Hilo, Hawaii 96720
Located on the Second floor
Phone:
📞 (808)-932-3254
Visiting Hours: M-F 8:00 AM – 8:00 PM
*Visitors are limited to 2 visitors during visiting hours. No children under 13 years of age