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Frequently Asked Questions

Please visit our Insurance & Billing page here to learn more about any insurance questions you may have.

Please visit our Visitors Guide page here for up-to-date COVID-19 policy updates

Yes! Please visit our Telehealth information page here for more information


Frequently Asked Questions

For any specialty care clinic, you will need a referral from your Primary Care Provider. Once your referral has been received, the clinic will reach out to schedule you based on the type of referral.

If you do not have a primary care provider, you can meet with one of our Primary Care providers to assist:

East Hawaii Health Primary Care 1190 Waianuenue

East Hawaii Health Primary Care 1285 Waianuenue

East Hawaii Health Primary Care Keaau

You can become a new patient at any of our Primary Care clinics by registering in person, over the phone, or by filling out the new patient information form here on the website.

In addition to anything specifically requested, please make sure to bring valid ID and your insurance card to any appointment.