Hilo Benioff Medical Center Medical Unit
Our Mission
Strengthening and empowering our team through clinical excellence. Provide high quality patient care by inspiring hope, promoting health, and offering compassion; one patient at a time.
Hilo Benioff Medical Center’s Medical Unit, is a 50-bed, mixed adult, acute level of care, medical/surgical unit. We service the patient population of 18 years of age and older. We care for patients with a variety of medical conditions, such as but not limited to Diabetes, Asthma/COPD, Hypertension, Pneumonia, Congestive Heart Failure, and infections. Our staffing ratios are dependent on the acuity of our patients. The Medical unit utilizes Nursing Assistants to provide team-based care for our patients. The Medical unit is also specialized in administering inpatient chemotherapy and Peritoneal Dialysis.
What to Expect
The Medical Nursing staff will greet you at the bedside when you arrive on the unit. You will be assigned to a specific Registered Nurse (RN) and a Certified Nurse Assistant (CNA). Your RN/CNA will immediately help you to get settled in your room and begin by introducing themselves and serving your needs. The staff will begin by admitting you to the hospital. During this time, you will take part by answering important questions concerning your condition. It does take some time to complete, but it is vital to making sure we have the most current and pertinent information necessary to provide the best care that we can for you. After this, the RN/CNA will provide care based on your Physician ordered treatment plan. Remember, you (the patient) are an important member of the healthcare team. Please feel free to ask questions and actively participate in your medical care. We encourage it.
Bedside Shift Report: Our nurses will do their nursing report at your bedside to ensure that you are included in your plan of care.
Leader Rounding: During your time on our unit, a leader will round on you each day to ensure that exceptional care is being provided.
Hourly Rounding: Our staff will provide hourly rounding while you are on our unit. During this rounding, we will focus on pain control, position, getting you to the bathroom, and making sure that your personal possessions are within reach.
Medical Leadership
Director: Trudy Santiago RN, BSN, CMSRN
Manager: Kevin Yamanaka RN, BSN, CMSRN
Educator: Katie Hokama RN, BSN, CMSRN, MEDSURG-BC
Clinical Coordinators: Genie Nagata RN, Malia Lee RN CMSRN, Gavin Sako RN BSN
Charge Nurses: Caitlyn BSN, Danica BSN, Daniel, Ellaine, Jarrett BSN CMSRN, Joanne BSN, Joey, Kele BSN MSN CMSRN, Wendy A. BSN, Wendy M. BSN CMSRN
Medical Unit Information
Contact Us
| Physical Address: 1190 Waianuenue Ave., Hilo, Hawaii 96720 Located on the Second floor |
Phone: 📞 (808)-932-3254 |
Visiting Hours:
M-F 8:00 AM – 8:00 PM *Visitors are limited to 2 visitors during visiting hours. No children under 13 years of age |